How We Use WhatsApp
We use WhatsApp Business to provide order updates, customer support, and important notifications. We will never send unsolicited marketing messages without your consent.
Your Consent
By opting in to WhatsApp communication, you agree to receive messages related to your purchases and inquiries. You can opt out at any time by replying STOP or contacting us directly.
Data We Collect
Your name, contact number, and order details for service purposes only. We do not share your data with third parties except as required by law.
Your Rights Under POPIA
You may request access, correction, or deletion of your personal information at any time. For more details, see our Privacy Policy and PAIA Manual.
Security Measures
All WhatsApp messages are processed through Meta’s secure API. We implement encryption and strict access controls to protect your data.
Contact Us
Email: info@mellowandpeachy.co.za